Plesk Control Panel

Here is how to check for mail in the mail boxes set up for your site.

Please note.. the steps in this guide may differ with various mail programmes and care should be taken when adding a new account.

1. Open Outlook Express programme and select the "Tools" option on the top of the page.

2. On the drop down menu select Accounts.

3. On the following page titled Internet accounts,

select ADD and then "mail" on the small menu.

4. The "internet account wizard" is now active and will ask a series of questions needed for setting up a new account.

5. Display Name: The name that is seen on screen when someone receives a mail from you.

Once Completed - Click Next

NB. This is the ONLY area that allows you to use Uppercase text or Spaces. All following fields must be lowercase with no spaces.

6. E-mail address:

The e-mail address people will reply to you with.

(info@yourdomain.com)

Once Completed - Click Next

NB. All lowercase text & No spaces

7. E-mail Server Names:

Pop 3 server is fine. No changes here.

Both the incoming and outgoing boxes are to be filled in with your domain excluding www.

So in your case it would be just yourdomainname.com or yourdomainname.ie

NB. All lowercase text & No spaces

8. Account Name and Passwords are provided by The Net.ie. Contact us if you do not have them already.

If you don't want/need to supply a password each time you check your mail, leave Remember Password ticked.

NB. All lowercase text & No spaces

Once Completed - Click Next

9. Internet Connection

It is most common to "connect using your phone line" or "use existing connection".

If you use Broadband then it is usually best to select "Connect using LAN"

This is dependent on your internet connection.

If you are having problems getting online - please contact your ISP e.g. Eircom, IOL, Ocean Free etc.

Click Next. > That should be it.

When you click finish you will then be shown the account listed on your machine.

Click Close.

The next time you click send and receive - you should see a window open "checking mail on account for your site."

It is possible to send mail to yourself and this is an effective method for checking the paths are clear and you are receiving your own mail.

Some programmes differ to the step guide given above and care should be taken when installing a new mail account especially when other accounts exist. The process, if correctly carried out should not affect non related accounts. The thehostingpool cannot be held responsible for any errors that occur as a result of incorrect procedure.

However, please don't hesitate to call us if you have any further questions.